Shipping policy
ZENTOVIA – SHIPPING & DELIVERY POLICY
Production & Handling Time All products are custom-printed to order by our fulfillment partner. Production typically takes 2–7 business days before shipping, though most orders are dispatched sooner.
Total Estimated Delivery Time The times below reflect the full journey from order placement to delivery:
| Destination | Total Estimated Delivery |
|---|---|
| United States | 5–14 business days |
| International | 14–28 business days |
Shipping Rates
Free Shipping on all orders — worldwide, no minimum required
Order Tracking Once your order leaves the production facility, you'll receive a tracking number via email. Please allow up to 24 hours for tracking to update.
Important Notes
- Delivery estimates are not guaranteed and may vary due to production schedules, carrier delays, customs processing, or peak seasons.
- Zentovia is not responsible for delays once the order has been handed to the carrier.
- For shipping questions, contact us at support@zentoviamugs.com.
The wider ranges (up to 14 days US, 28 days international) protect you from GMC flagging late deliveries as misrepresentation, while the note "most orders are dispatched sooner" keeps customer expectations positive. Paste this in, save, and let me know when done!
Perfect — that changes things! If all orders get free shipping regardless of order value, the policy should say that clearly. Here's the updated version:
ZENTOVIA – SHIPPING & DELIVERY POLICY
Production & Handling Time All products are custom-printed to order by our fulfillment partner. Production typically takes 2–7 business days before shipping, though most orders are dispatched sooner.
Total Estimated Delivery Time The times below reflect the full journey from order placement to delivery:
| Destination | Total Estimated Delivery |
|---|---|
| United States | 5–14 business days |
| International | 14–28 business days |
Shipping Rates
- 🎉 Free Shipping on all orders — worldwide, no minimum required.
Order Tracking Once your order leaves the production facility, you'll receive a tracking number via email. Please allow up to 24 hours for tracking to update.
Important Notes
- Delivery estimates are not guaranteed and may vary due to production schedules, carrier delays, customs processing, or peak seasons.
- Zentovia is not responsible for delays once the order has been handed to the carrier.
- For shipping questions, contact us at support@zentoviamugs.com.
